Services

The services we provide can be divided into three categories: General Services, Healthcare Services and SHIP Rental Deposit Program.

Hurricane Irma Disaster Assistance
Hurricane Irma Disaster Assistance
FEMA – Disaster Assistance (www.disasterassistance.gov)
 
FEMA’s Individuals and Households Program (IHP) may provide financial and direct assistance for losses caused by the disaster that are not covered by insurance or another source. By law, FEMA is limited in the maximum amount of IHP financial assistance it can provide.
 
There are 2 categories of assistance, Housing Assistance and Other Needs Assistance:
 
Housing Assistance: May provide assistance for uninsured necessary expenses and serious needs caused by the disaster.
Types of Housing Assistance include:
Temporary Housing, Rental Assistance, or Hotel/Motel Reimbursement;
Home Repair Assistance, for owner-occupied homes; or,
Home Replacement Assistance, for owner-occupied homes
 
Transitional Sheltering Assistance Program/Lodging Reimbursement – apply on-line – provide access to a hotel for temporary shelter – hotel list available at http://www.femaevachotels.com/index.php. 
 
Housing Assistance Program – This type of assistance may cover costs of your disaster housing needs such as money for another place to live because your home was made unlivable by the disaster and/or money to repair your home damaged by the disaster.  Whether home is rented or owned – there is assistance available either for relocation, housing repairs, or housing replacement.
  
Other Needs Assistance: Other Needs Assistance Program (ONA): Administered by FEMA
 
Money is awarded for necessary expenses and serious needs caused by the disaster. This includes medical, dental, child care, funeral, personal property, transportation, and moving and storage that are authorized by law. To qualify for this assistance, you must have needs caused by the disaster not covered by insurance. For personal property, transportation, and moving and storage, an applicant must be declined a disaster loan from the Small Business Administration (SBA). For more information on the Other Needs Assistance program, please call FEMA at 1-800-621-FEMA(3362).
 
May provide assistance for uninsured necessary expenses and serious needs caused by the disaster.
 
Types of Other Needs Assistance include:
Essential Personal Property;
Transportation Assistance for repair or replacement of a primary vehicle;
Moving and Storage expenses to remove the contents of the damaged home to prevent further  damage while repairs are being made, and returning the contents to the primary residence;
Medical Assistance for injuries, loss of prescription medicine, repair or replacement of assistive
technology, and medical equipment;
Dental Assistance for injuries and lost or damaged dental prescribed items;
Funeral Assistance for services and other funeral-related expenses;
Child Care Assistance for disaster-caused increase in child care expenses; or, FEMA’s
Other Miscellaneous Items which may include but are not limited to: a carbon monoxide detector,
dehumidifier, humidifier, smoke detector, weather radio, or chainsaw.
  
Will also be able to apply for the SBA Home and Property Disaster Loans:
 
Home and Personal Property Loan Program, Small Business Administration (SBA): The SBA offers low-interest loans to homeowners and renters to replace losses caused by the disaster to property and real estate. The maximum available real estate loan is $200,000. The maximum loan available for property losses is $40,000. The loan amount is limited to the amount of uninsured SBA-verified losses. If you applied for FEMA assistance and indicated you had home or property losses, you may receive an application in the mail from the SBA. If FEMA has referred you to this program, you will find more information in the “Application Summary section” on the back of your Disaster Assistance Application Form. You do not have to file an SBA loan application in order to be considered for FEMA Housing Assistance. For more information, please call 1-800-621-FEMA or 1-800-462-7585 (TTY), or visit a local Disaster Recovery Center.
 
Business Loan Program, Small Business Administration (SBA): The SBA offers low-interest loans to businesses to repair or replace destroyed or damaged business facilities, inventory, machinery, or equipment. The maximum loan amount is $2,000,000. If you applied for FEMA assistance and indicated you had business losses, you will receive an application in the mail from the SBA. For more information, please call 1-800-621-FEMA or 1-800-462-7585 (TTY)(3362) or visit a local Disaster Recovery Center. If you are deaf, hard of hearing, or have a speech disability and use a TTY, please call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
 
 
Department of Children and Families
Emergency Food Assistance – Disaster Services
 
Food for Florida
The Department of Children and Families’ “Food for Florida” disaster relief program provides emergency food assistance to families in need after a hurricane or another disaster under federal guidance from the U.S. Department of Agriculture, Food and Nutrition Service. 
For more information and to sign up for text/email alerts, visit www.myflfamilies.com/fff
 
Will be able to apply for emergency food stamp replacement online.
 
True
General Services
General Services

Animal Services Fee Waiver
Collaboration between ACOSS and Alachua County Animal Services to grant a fee waiver allowing indigent persons to reclaim their pets. Exclusions may apply.

Assessment Hardship Exemption Program
The Assessment Hardship Assistance Program will provide a waiver of assessment fees for qualified low-income homeowners in Alachua County for Solid Waste, Stormwater, and Fire.  There is one streamlined application for all assessments.

Click Fillable AHEP Application - Assessment Hardship Exemption Program Cover Sheet and Application Packet 092817.pdfAssessment Hardship Exemption Fillable Application Packet  to complete application packet.

Indigent Burials or Cremations
Indigent Burial and/or cremation services are available to eligible persons who died in Alachua County.

Referrals
Services such as a brief assessment, information and referral are available to all persons.

Rent and Mortgage
Rent and mortgage assistance may be available for eligible residents to assist in the prevention of eviction and foreclosure and to reduce homelessness.

RTS Day Bus Pass
Eligible residents may be eligible to receive a RTS day bus pass to access public transportation for medical and/or work related reasons.

Urgent Special Needs

The Urgent Special Needs program offers assistance for items and services that are not offered through any other sources. Limitations may apply on all services.

Utilities
Utility assistance may be available for eligible residents to prevent the interruption of utility services.

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Healthcare Services
Healthcare Services

Limited Medical Supplies
ACOSS will assist eligible client obtain medical supplies. Client must not be eligible for any other insurance. Exclusions apply.

Limited Prescription Assistance
ACOSS will assist eligible clients with limited prescription assistance by helping to pay for their medications. Client is responsible for co-pay. Client must not be eligible for any other insurance. Exclusions apply.

Primary Care at Family Practice Medical Group
Primary Physician Care may be available for eligible persons including diagnostic testing and lab work. Client must not be eligible for any other insurance. Exclusions apply.

Vision Exams and Eyeglasses
A collaborative effort between ACOSS and Lions Club Sight and Hearing Foundation to provide vision exams and eyeglasses to eligible persons.

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SHIP Rental Deposit Program
SHIP Rental Deposit Program

The State Housing Initiatives Partnership (S.H.I.P) program’s Rental Deposit Assistance Program provides funding up to $1,700.00, to pay rental security and utility deposits on behalf of eligible, very low income persons and/or households within Alachua County.  Click here for SHIP Rental Deposit Program Brochure.pdfSHIP Rental Deposit Program Brochure.pdf 

Applicants must meet SHIP program income criteria, in addition to fair market rental rates established for our area’s rental market.  Interested individuals must attend a group orientation in order to receive program information, eligibility criteria, an application package and processing assistance.
 
PLEASE NOTE:  At present, no orientation sessions are scheduled until new funding becomes available in early-fall of 2016.
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The following items are needed when applying for assistance:
The following items are needed when applying for assistance:
  • Social Security Cards for household
  • Proof of identity (driver's license, photo I.D.)
  • Proof of residency (rent receipt, utility bills, school/employment records, Food Stamp certification)
  • If born outside of the United States, proof of legal residency
  • Proof of gross income for all household members for past 60 days
  • Proof of current assets (bank/credit union statements, CD's, retirement funds, cash value of life insurance, stocks, bonds, trust funds, non-homestead property, etc.)
  • If no income, a support statement from family members or friends who have been providing you with help
  • Status of any other assistance you have applied for (WAGES, SSI/SSA, Unemployment, Worker's Compensation, Victim Of Crimes)
  • Status of any pending legal action
  • Shelter statement/Lease
  • Utility bill ​
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If any accommodations are needed for persons with disabilities, please contact the Equal Opportunity Office at (352) 374-5275 or (352) 374-5284 TDD.

Contact

  • Sarai Cabrera
  • Social Services Director
  • 218 SE 24th Street
  • Gainesville, FL 32641
  • Phone: 352-264-6750
  • Fax: 352-264-6756
  • TDD/TTY users, please call 711 (Florida Relay Service)
  •  
  • Main Office
  • 218 SE 24th Street
  • Gainesville, FL 32641
  • Phone: 352-264-6750
  • Fax: 352-264-6756
  • TDD/TTY: 352-955-2499

Mission Statement

  • To serve as a safety net and to enhance the health and productivity of low income Alachua County residents by providing information and referrals, access to health services, and short term financial assistance.
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