Media Release

Recalls of HP Fax Machines

Tuesday, July 1, 2008 1:00 AM
10:53 a.m.
The U.S. Consumer Product Safety Commission, in cooperation with Hewlett-Packard Co. (HP), today announced a voluntary recall of the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.  Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.  Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported. 
The recall affects about 367,000 units.  The fax machines were sold at electronic, computer and camera stores nationwide, as well as web retailers from November 2002 through December 2004 for between $130 and $150.
For additional information, contact HP toll-free at 888-654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at


  • Mark Sexton
  • Communications & Legislative Affairs Director
  • Phone: 352-374-5204
  • Cell: 352-283-2317

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