Media Release

County Launches Alachua County Connects: A Mobile Citizen Reporting Platform

Monday, February 13, 2017 4:30 PM

Alachua County ConnectsALACHUA COUNTY, FL - Alachua County now allows residents to report quality-of-life issues through an online and mobile interface called “Alachua County Connects.” Alachua County Connects is powered by SeeClickFix. This place-based reporting platform allows residents to document neighborhood concerns and improvements ranging from litter and flooding to damaged sidewalks and malfunctioning traffic signals.

Alachua County Connects allows residents to report community issues, as well as view, and comment on issues submitted by their neighbors. Citizens can also create their “watch areas” to receive notifications about all issues reported in their community, enabling them to follow the progress of all service requests (not just the ones they report).

Residents can report concerns through service request categories via the Alachua County website, mobile applications (download for iPhone, download for Android), and

When submitting issues via the Alachua County Connects App, users can provide locational, descriptive, and photographic information as they see the issue in real time. Once the resident submits an issue, the reporter, Alachua County, and anyone ‘watching’ the area will receive an alert. The County can then acknowledge the service request, route it to the proper department, and update the request (and residents following the issue) once it’s been resolved.

For more information, contact Alachua County Project Leader Joel Laguerre at 352-338-3259 or


  • Mark Sexton
  • Communications & Legislative Affairs Director
  • Phone: 352-374-5204
  • Cell: 352-283-2317

If you have a disability and need an accommodation in order to participate in a County program, service or public meeting, please contact the Alachua County Equal Opportunity Office at 352-374-5275 at least 2 business days prior to the event. TTY users please call 711 (Florida Relay Service).