Frequently Asked Questions

Frequently Asked Questions

This FAQ is meant to give general guidance about many frequently asked questions, it is not meant to be comprehensive. If you need additional information please contact 311 or dial 352-264-6557.

EMERGENCY ORDER NO. 2020-50

  • Emergency Order 2020-50 Questions
    • Are masks still required?

      Persons working in or visiting grocery stores, restaurants, bars, dance halls, nightclubs, in-store retail establishments, pharmacies, public transit vehicles, vehicles for hire, along with locations inside or outside, where social distancing measures are not possible shall appropriately wear facial coverings.​

    • Does my child need to wear a mask?

      A facial covering shall not be required for children under six, persons who have trouble breathing due to a chronic pre-existing condition or individuals with a documented or demonstrable medical problem.​

    • Are signs still required?

      All businesses  in which persons are required to wear facial covering, shall post the appropriate signage in color in both English and Spanish, available here. http://alachuacounty.us/covid-19/​ or by calling 311 (for preprinted sign). Signs shall be at least 11in x 17in. Signage shall be posted in conspicuous locations, which are clearly visible to the patrons and employees throughout each physical location reminding patrons and employees to observe social distancing requirements and to use facial coverings, as required by this Emergency Order. Signage shall be posted, at a minimum, at all points of access (including employee points of access) and throughout the service and activity. Whenever possible, signage shall be posted between 4ft and 5ft as measured from the floor to the bottom of the sign.

    • Are the size of gatherings limited?

      Groups with more than 50 people are not permitted to congregate in a space that does not readily allow for appropriate social distancing unless individuals are wearing facial coverings. Gatherings of any size can be dispersed if social distancing or masking is not happening.​




  • Testing
  • Alachua County Library District
    • Are the libraries open?

      Curbside service and computer appointments are available at all locations. Browsing is available during select hours at certain locations and requires the use of a face mask and social distancing. Learn more at www.aclib.us/currentservices​ or contact the library as follows:

      Text 352-578-1184.
      Email ask@aclib.libanswers.com
      Visit www.aclib.us/askus to chat with us.

      You can also call your preferred branch:

      • Headquarters Branch 352-334-3950
      • Alachua Branch 386-462-2592
      • Archer Branch 352-495-3367
      • Cone Park Branch 352-334-0720
      • Hawthorne Branch 352-481-1920
      • High Springs Branch 386-454-2515
      • Library Partnership Branch 352-334-0165
      • Micanopy Branch 352-466-3122
      • Millhopper Branch 352-334-1272
      • Newberry Branch 352-472-1135
      • Tower Road Branch 352-333-2840
      • Waldo Branch 352-468-3298​

    • Are classes and programs still happening?

      No, the Alachua County Library District has suspended programs, meeting room reservations, and outreach events in the interest of public safety.​

    • Are you going to have more eBooks?

      ​We are purchasing additional copies of popular electronic titles as we are able to according to publisher restrictions.​

    • How does curbside pickup work?

      Please follow these steps to check out materials with this service.

      • Place holds for books, DVDs, and other materials online at www.aclib.us/catalog or call your preferred branch. Be sure to select which branch you would like to pick up from.
      • You will receive a notification when your items are ready. Bring your library card or photo identification when you go to pick up your library materials.
      • Call your library branch when you arrive to alert library staff that you are ready to pick up your items.
      • Library employees will bring your materials out to you, please have your library card or photo identification ready to show them. Patrons are encouraged to wear face masks or coverings when interacting with staff.


      No returns will be accepted curbside in person.  Please use book drops for returns.  Items will be quarantined for 72 hours before being checked in for circulation.

    • Are book drops open?

      Yes, book drops are open at all 12 branches.​

    • Are bookmobiles making stops?

      No, bookmobile operations are still suspended.​

    • How do I make an appointment to use a computer or copier?

      ​Please call your preferred branch to make an appointment. One-hour computer appointments and 15-minute copier appointments are available Monday through Saturday. 

      Patrons are required to complete a health screening, wear a face covering, and maintain six feet of distance from others during these appointments. Due to social distancing recommendations, we are not able to offer one-on-one computer assistance at this time. 

      Patrons who do not follow the Code of Conduct, including not wearing a face covering or failing to practice social distancing, will be told to leave immediately. Please review our COVID-19 Code of Conduct Procedures for further details. 

      Library staff members will sanitize computer stations and copier areas, and high traffic areas between appointments.

      You can make one appointment per day for the current day and the next business day by calling a branch as listed below:

      • Headquarters Branch 352-334-3939
      • Alachua Branch 386-462-2592
      • Archer Branch 352-495-3367
      • Cone Park Branch 352-334-0720
      • Hawthorne Branch 352-481-1920
      • High Springs Branch 386-454-2515
      • Library Partnership Branch 352-334-0165
      • Micanopy Branch 352-466-3122
      • Millhopper Branch 352-334-1270
      • Newberry Branch 352-472-1135
      • Tower Road Branch 352-333-2840
      • Waldo Branch 352-468-3298


    • Are you accepting book donations?

      ​We aren’t able to accept book and other media donations right now.​

  • Businesses
  • Education/Daycare
  • Utilities/Rent
  • Emergency Order 2020-50 Questions
    • Are masks still required?

      Persons working in or visiting grocery stores, restaurants, bars, dance halls, nightclubs, in-store retail establishments, pharmacies, public transit vehicles, vehicles for hire, along with locations inside or outside, where social distancing measures are not possible shall appropriately wear facial coverings.​

    • Does my child need to wear a mask?

      A facial covering shall not be required for children under six, persons who have trouble breathing due to a chronic pre-existing condition or individuals with a documented or demonstrable medical problem.​

    • Are signs still required?

      All businesses  in which persons are required to wear facial covering, shall post the appropriate signage in color in both English and Spanish, available here. http://alachuacounty.us/covid-19/​ or by calling 311 (for preprinted sign). Signs shall be at least 11in x 17in. Signage shall be posted in conspicuous locations, which are clearly visible to the patrons and employees throughout each physical location reminding patrons and employees to observe social distancing requirements and to use facial coverings, as required by this Emergency Order. Signage shall be posted, at a minimum, at all points of access (including employee points of access) and throughout the service and activity. Whenever possible, signage shall be posted between 4ft and 5ft as measured from the floor to the bottom of the sign.

    • Are the size of gatherings limited?

      Groups with more than 50 people are not permitted to congregate in a space that does not readily allow for appropriate social distancing unless individuals are wearing facial coverings. Gatherings of any size can be dispersed if social distancing or masking is not happening.​


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