This press release sent at the request of the Florida Department of Health in Alachua County.
Notification methods of COVID-19 test results for individuals receiving a test in Alachua County vary. Some may be contacted with positive results from their ordering physician or a commercial laboratory prior to the Alachua County Health Department (ACHD) receiving the lab confirmation.
“Once the Alachua County Health Department receives a laboratory confirmed COVID-19 test result, contact will be initiated within 24 hours for an investigation that includes education and contact tracing,” stated Paul Myers, Administrator of the ACHD. “Persons contacted by health officials will be asked for name and date of birth only, and are encouraged to cooperate with a short interview that supports our disease mitigation efforts. Health officials will not ask for financial information, or other personal information such as a social security number or address.”
The Alachua County Health Department test result hotline, 352-334-8828, should only be called after three business days have passed since the test was conducted. Individuals who are ill should stay at home and avoid contact with others, regardless of test results.
Some individuals may receive a call from an 833-917-2880 number asking for name and date of birth, and may be provided with a negative test result. This number is legitimate and is a Department of Health sponsored initiative to support test result notification.
The mission of the Florida Department of Health in Alachua County is to protect, promote and improve the health of all people in Florida through integrated state, county, & community efforts.